Support for pilgrims on the Camino de Santiago | Carrying Backpacks on the Camino de Santiago | Luggage transfer for the Camino de Santiago | Transport your backpack on the Camino de Santiago from stage to stage, from accommodation to accommodation, from Lisbon to Santiago via tickets to Fátima and Porto. Arm yourself with your luggage or as much time as you need during your hike. TopSantiago, Walk with us, Book now

Top Santiago, Walk with us...

Founded in September 2015, Top Santiago, with Headquartered in Barcelos (Portugal), and with branches in Porto, Viana do Castelo and Tui, it arises from its founder's desire to offer a differentiated service, focusing on quality and personalized support for pilgrims, in the most diverse services available.
With a young, competent and dynamic team, equipped with the latest information and communication technologies, Top Santiago is able to respond quickly and in a timely manner to your needs, with mobility and speed, in distribution and supply, always managing to meet deadlines, always making the customer journey the best journey possible.

The company is growing and aims to reach as many customers as possible, and reach all of them, with the same quality.
We therefore intend to establish a commitment to customers so that we can progress and achieve our goals and ambitions.

The evolution of the company's growth, based on the continuous implementation of the acts defined in the plan strategic, permitted, to be today a company with a name in the market, with significant loyalty and reinforced trust from our customers.

Our mission

Meet customer demands with excellence, developing and offering services that contribute to improve people's quality of life, generating wealth in a sustainable way.

Our vision

To be a reference company, recognized as the best option by customers, employees, suppliers, for the quality of our products, services and relationships.

Our values

Integrity
Commitment
Human appreciation
Overcoming results
Continuous improvement
Sustainability

Human Resources

At Top Santiago, the most important thing is human capital...

For this reason, the Human Resources Policy reflects a strong commitment to developing employees' skills, promoting their potential and efficiently adapting their qualifications to the demands of each role.
Working conditions and safety are fundamental pillars of this determination.
Another important aspect is evaluation and recognition.
The company, present in several locations in Portugal and Spain, provides an opportunity for the commitment and dedication of each employee to be transformed into a fruitful and progressive career within the Company.

Quality, Environment and Security

Top Santiago promotes socially sustainable development...

Top Santiago, aware of the need to promote the socially sustainable development of its activities in the economic, quality, environmental, health and safety at work and social responsibility aspects, therefore makes every effort to reconcile the demands of its activity with customer and employee satisfaction, established the following commitment:
Ensure the satisfaction of our Customers, promoting the quality of our services and ensuring compliance with Customer requirements.
Comply with national and community legislation and other technical standards issued by applicable reference bodies.
Minimize the environmental impacts resulting from its activity through the efficient use of resources and the active prevention of pollution in all its aspects, as long as it is economically and socially sustainable.
Promote the prevention of injuries and health problems and minimize the risks arising from activities, ensuring professional development in a safe and healthy environment.
Organize work and the value chain in a socially responsible and sustainable way, guaranteeing the non-use of child labor, forced or compulsory labor, free from discrimination, allowing freedom of association and dignity and respect for workers.
Establish improvement objectives and targets in the areas of Quality, Environment, Occupational Health and Safety and Social Responsibility that allow evaluating the effectiveness of the Integrated Management System and promoting its continuous improvement, providing the necessary resources to achieve these objectives and goals.
Raise awareness among all workers to consciously assume their commitments, through the dissemination, at different levels, of values and actions in the areas of Quality, Environmental Protection, Occupational Health and Safety and Social Responsibility.
Encourage the consultation of workers, integrating them and bringing them closer to management bodies, in order to promote working conditions and continuous improvement in the field of Health and Safety at Work.
The Administration assumes responsibility for the adoption of this Policy and is committed to its involvement through the definition of objectives and goals and the pursuit of the principles stated.

Our Social Responsability

Top Santiago, a company with social responsibility...

Aware of the role it plays, Top Santiago assumes a position of coordination between the demands of a highly competitive dynamic, capable of constituting a value offer, and the condition of sustainable development and integration.
The company, aware of the need to promote the socially sustainable development of its activities in the economic, Quality, Environment, Occupational Health and Safety and Social Responsibility aspects, makes every effort to reconcile the demands of its activity with satisfaction of Customers, Employees and other interested parties.
Within the scope of Social Responsibility, as determined by its Policy, it established the following commitment:
Promote the prevention of injuries and health problems and minimize the risks arising from activities, ensuring professional development in a safe and healthy environment.
Organize work and the value chain in a socially responsible and sustainable way, guaranteeing the non-use of child labor, forced or compulsory labor, free from discrimination, allowing freedom of association and dignity and respect for workers.
Establish improvement objectives and targets in the areas of Quality, Environment, Occupational Health and Safety and Social Responsibility that allow evaluating the effectiveness of the Integrated Management System and promoting its continuous improvement.
Raise awareness among all workers to consciously assume their commitments, through the dissemination, at different levels, of values and actions in the areas of Quality, Environmental Protection, Occupational Health and Safety and Social Responsibility.

Testimonials

What Customers Say?

We used TopSantiago for luggage transport when my partner developed a foot issue halfway through the Camino Portugués. Very easy to contact and arrange payment via WhatsApp, and no issues whatsoever with bag pick up and drop off. Highly recommend.

- Afons F

Excellent and VERY reliable company! Did a wonderful job transporting my bag from one place to another for 12 days! HIGHLY RECOMMENDED! Only company open in the winter months! Excellent and easy communication using WhatsApp!!! The best!

- Eugenia Aguilar

- hbinnz

Top Santigo foi perfeita! Serviço pontual. Sempre que chegava em outro hotel minha Mala já estava lá. Super recomendo! Ajudou demais. Nota 1.0000.

- Maria da Glória Arruda

Fantastic service, very reliable, efficient and professional. Response to my email very quick, every day I received a baggage delivery confirmation which helped me to enjoy the pilgrimage even more..one day I was not feeling well and I asked if my bag could be dropped at the reception a bit later so that I don’t have to get up too early and get a good long sleep, this has been arranged. Thank you Top Santiago! Will use you again and highly recommend you to everyone!

- Edita

Ich bin sehr zufrieden mit TopSantiago. Mein Koffertransport von Ort zu Ort verlief problemlos. Es war auch immer jemand via WhatsApp zu erreichen. Es war eine sehr freundliche Kommunikation. Ich kann TopSantiago zu 100 % weiterempfehlen.

- Ulrike Spitzbarth

Excellent service. I was able to contact them via WhatsApp and opened an account easily. They collected our bags punctually and when we arrived at our destination our bags were always in our room. They sent me an email informing me of each delivery. This was amazing considering the fact that it was Christmas Day and Stephen's day when all the other bag services were on holiday. Highly recommend them.

- maeve reilly

We thought we could manage our packs. We tried our best. We finished Portuguese Camino today. Used Top Santiago from Vila Conde to the end. So professional. Can't say enough. Wish I could give 10 stars. Thank you so much.